Having recently returned from another great holiday cruise aboard a Uniworld ship, we are compelled to express our delight and overly met expectations for the second year in a row. We very much appreciate the attention to detail and caring nature of the entire staff. We look forward to more river cruising in the years to come.

Gail and John Ogden

We have just recently returned from the European Holiday Markets from Vienna to Nuremberg . This is our 2nd river cruise with Uniworld. We really enjoyed ourselves in the winter wonderland and the top-notch hospitalities of Uniworld.

Our trip was not smooth "sailing" all the way, it was a winter of record snow falls in Europe. One of my luggages was sent to Finland instead and luckily we got it back the next day before the ship set sails.

Our Ship the River Countess could not arrive on time on the 1st day due to the high water ... level and a broke-down ship blocked part of the Main canal. We were put up at the Intercontinental Hotel instead for the first night. On the last day , our ship could not reach Nuremberg due to frozen ice on the canal and we had to get there by bus.

However , throughout this challenging period, all Uniworld staffs on the ship , especially our cruise manager Christine Bremberger and Captain Jord Zwaal tried their best to provide alternate solutions to each situations, not only we accomplished all the itinerary and activities, we none the less enjoyed the white Christmas Wonderland very much.

A special word must be said about Christine Bremberger, whom with meticulous detail went out of her way to assist everyone, from missing luggages, waiting at the bus stop under heavy snowfalls , well organised walking tours, seamlessly arranged all the departure connections for the passengers and the list goes on…and the smile is always on her face.

We do not need to repeat all the good things that have been mentioned by fellow travellers about Uniworld, but just one more: We will definitely book our next river cruise with Uniworld , Again.

ST Koay, Malaysia. Jan 2011
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Upon boarding the ship in Vienna, I was immediately welcomed with the excellence in hospitality which ensued throughout the next 8 days. Imagine my surprise when I checked in and was in my cabin with all my luggage in under 5 minutes! How fortunate were we to have traveled with such a professional and detail oriented crew. This cruise was everything I imagined and so far beyond what I'd expected. The hospitality and hotel staff were so friendly, they'd be in and out of our room within minutes, the stateroom appointments were luxurious and the cashmere blanket... so comfy, ... the complimentary water bottles, specialty coffees and teas were wonderful. The wine served with dinner each evening complimented every meal, and the food.... well, you'll just have to experience the 4-5 course meal every evening to believe how savory the selections were every night! All the food was cooked to perfection and a delight for the eyes! Our ship even stopped at an unscheduled nighttime floating Christmas Market. The onboard expert tour manager was well educated in the history and culture of the different regions we visited. The evening "port talks" were informational and educational. I've never experienced a more relaxed disembarkation in all my 17 cruises. We had a late afternoon flight and were permitted... no, "welcomed" to stay onboard and enjoy breakfast and lunch before our late afternoon departure to the airport when the cruise commenced in Nuremberg. I WILL sing the praises of UNIWORLD, and look forward to my next cruise with them, as I'm afraid the "big ship" cruising has lost its appeal for me. To the staff and crew of the River Countess: Thank you for making my holiday season begin in such enjoyable fashion. Keep up the good work, and I'll be seeing you again! Read More...